Stairwell landing
Bodily Fluid & Human Waste Cleanup
The calls most cleaners turn down, handled for HOAs, apartment buildings and businesses.
The call property managers dread, and most cleaners decline
Every building manager eventually gets the message nobody wants to pass along. Something has happened in a stairwell, at an entry, in an elevator or in the parking area, and it needs to be dealt with now, not at the next scheduled visit.
Many cleaning companies turn these calls down. Mercury does not. Bodily fluid and human waste cleanup is on its service list for HOAs, apartment buildings and commercial businesses in Seattle, because a property cannot leave a mess like this where residents and visitors will walk through it.
It is not a pleasant job, and it does not need to be dramatic either. It needs somebody who will show up, handle it plainly and quietly, and leave the space ready for the residents, tenants or customers who use it every day. Most of the time nobody outside the management office ever needs to know it happened, and that is how it should be.
A clean, empty concrete stairwell landing in an apartment building
The area is cleaned, sanitized and the manager is told
The work is straightforward. The affected area is cleaned, then sanitized, so the surface is left fit for people to use again. Stairwell landings, elevator floors and entry slabs each call for a slightly different approach, and a crew that has worked in buildings knows the difference.
Just as important is the communication. A property manager should not have to chase anyone for an update. Mercury keeps managers informed about what was found and what was done, the same way it reports other issues noticed on a round, like a dead lightbulb in a stairwell.
If your property or your association has particular requirements for how a job like this is handled, raise them when you call and ask the office how it would work for your building.
A crew that already knows the building makes a hard day easier
When something like this happens, it helps to call people who already know your property: where the stairwell doors are, how the elevator is reached, which entry the residents use, where the supplies and the trash room are. A regular crew does not need the building explained to it, which saves time on a day when a manager has plenty of other things to deal with.
A property manager who wrote one of Mercury's Google reviews said the crews are very responsive to last minute requests and help when something comes up on days they are not scheduled on property. This is the type of situation where that matters most.
Call the office directly at (206) 374-7777, or email info@mercuryclean.com. Explain what happened and where, and Mercury will tell you how it can help. Each quote is built around the property, so there is no price list to point to.
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